Refund & Cancellation Policy
Last Updated: September 8, 2026
This Refund & Cancellation Policy applies to paid subscriptions purchased through Ovisyn.com.
1. Subscription Cancellation
You may cancel your subscription at any time. Cancellation stops the subscription from automatically renewing for the next billing period.
Unless otherwise required by applicable law, cancellation does not automatically create a refund for the current billing period. After cancellation, you may generally continue using the paid features until the end of the period for which you have already paid.
2. Free Trials
If a free trial is offered, the applicable trial period and conversion terms will be displayed before or during registration. If you do not wish to continue with a paid subscription after the trial, you must cancel before the trial ends.
If the trial automatically converts to a paid subscription, the applicable subscription fee may be charged according to the terms presented when you started the trial.
3. Refund Eligibility
Because our Service provides immediate access to digital information and analytical features, subscription fees are generally non-refundable once the paid service period has begun. However, we may consider a refund or appropriate account credit in circumstances including:
* Duplicate charges;
* An incorrect charge caused by a technical or billing error;
* Unauthorized charges, subject to verification;
* Substantial and prolonged inability to access the paid Service caused by a problem within our control; or
* Other circumstances where a refund is required by applicable law.
Refund requests are evaluated based on the circumstances of each case.
4. Service Availability Issues
If a significant technical problem prevents you from accessing substantial portions of the paid Service for a prolonged period, please contact us.
Where appropriate, we may provide:
* Restoration of access;
* An extension of the subscription period;
* Account credit; or
* A refund or partial refund.
The appropriate remedy may depend on the nature and duration of the problem.
5. Incorrect or Duplicate Charges
If you believe you have been charged incorrectly or more than once for the same subscription, contact us as soon as possible. We will investigate the transaction and, where a billing error is confirmed, correct the charge or issue an appropriate refund.
6. Unauthorized Transactions
If you believe a transaction was made without your authorization, contact us promptly. We may request information necessary to investigate the transaction. Where appropriate, we may also direct you to contact the payment provider or financial institution involved.
7. How to Request a Refund
To request a refund, contact:
Email: admin@ovisyn.com or WhatsApp No. : [62]81329815476
Please provide:
* The email address associated with your account;
* The relevant subscription or transaction;
* The date of the transaction; and
* A brief explanation of the reason for your request.
Do not send complete payment-card numbers or other sensitive payment credentials by email.
8. Refund Processing
If a refund is approved, it will generally be returned through the original payment method used for the transaction, where technically possible.
The time required for the funds to appear in your account may depend on the payment provider or financial institution. Where applicable law specifies a refund deadline, that deadline will apply.
9. Consumer Rights
Nothing in this policy is intended to exclude or restrict mandatory consumer rights that apply to you under the laws of your jurisdiction. If applicable law gives you a right to cancel, withdraw, obtain a refund, or receive another remedy, those rights remain unaffected by this policy.
10. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time. The updated version will be published on this page with a revised "Last Updated" date.
11. Contact
For refund or cancellation questions:
OVISYN
Email: admin@ovisyn.com
WhatsApp: [62]81329815476